Marchex launches new MIND innovation lab.

INTERNET BUSINESS NEWS-(C)1995-2018 M2 COMMUNICATIONS

Marchex (NASDAQ: MCHX), a provider of call analytics that drive, measure, and convert callers into customers, recently launched the Marchex Innovation Development (MIND) Lab, a new research and development group, to support product innovation and to help businesses engage and nurture customer relationships across communications channels, including voice and text, the company said.

Marchex has appointed Dr. Junmei Zhong, a pioneer in artificial intelligence (AI) and natural language processing (NLP), as the company's chief AI...

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