Medallia Acquires Mexican Customer Experience Consulting Firm CXTeam.

MANews-(C)2009-2022

US-based customer and employee experience company Medallia, Inc has acquired Mexican customer experience consulting firm CXTeam, the company said.

Medallia said the acquisition in one of the fastest-growing customer experience markets in the world makes it the largest experience-focused company in Latin America.

A longtime partner, CXTeam has led hundreds of implementations of Medallia across the Americas.

CXTeam provides companies in the region with customer experience training, strategy design, native language services and implementation, as well as numerous business consulting services.

Medallia is in customer, employee, citizen, and patient experience.

The company's SaaS...

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