Millions are languishing offline

Published date29 March 2024
Publication titleHuddersfield Daily Examiner
The charity's analysis warned it meant millions of older people could be left behind as more essential services - including healthcare, banking and utilities - move online

Age UK's new report, Offline and Overlooked, found that 4.7 million over-65s are unable to complete what are considered the eight key tasks to using the internet: being able to turn on devices, enter login details, use settings and controls, open applications, connect to WiFi, open internet browsers, keep passwords secure, and change passwords when prompted to do so.

And despite an increase in the number of older people going online in recent years, the charity said around one in six - equivalent to 2.3 million older people - did not use the internet at all.

Age UK is calling on all political parties - ahead of the general...

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