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NICE COMPASS supports IPC Unigy environments.

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INTERNET BUSINESS NEWS-(C)1995-2019 M2 COMMUNICATIONS

NICE (NASDAQ: NICE), the provider of financial communication compliance solutions, has announced that its NICE COMPASS compliance assurance solution with real-time recording reconciliation now supports the IPC Unigy trading and communications platform, the company said.

Financial services organizations (FSOs) that rely on the IPC Unigy platform can now have complete confidence that all regulated employee communications are always being recorded in compliance with major regulations. The NICE COMPASS real-time recording reconciliation feature is also available for Cisco Unified Communications Manager environments.

Dodd Frank, MiFID II, and FX Code of Conduct all mandate that trade-related conversations must be recorded. Recording lapses can expose firms to costly remediation and penalties. FSOs are also required to report lapses to regulators, including the nature and extent of problems and actions taken.

FSOs predominantly rely on random, manual recording checks to detect when calls go unrecorded. The problem with this 'hit or miss' approach is that recording lapses often go undetected until a regulator requests the recordings and the FSO discovers that they are missing,

NICE COMPASS real-time reconciliation helps...

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