Organizational Climate — Job Satisfaction Relationship in a Law Enforcement Agency — Asian Context
| Published date | 01 October 1985 |
| Date | 01 October 1985 |
| Author | Joseph M. Putti,Jarmal Singh |
| DOI | 10.1177/0032258X8505800413 |
| Subject Matter | Article |
DR.
JOSEPH M. PUTTI
Head
of
Human Resource Management Unit,
National University
of
Singapore.
and
JARMAL
SINGH
Singapore Police Force*
ORGANIZATIONAL CLIMATE
-JOB SATISFACTION
RELATIONSHIP IN A LAW
ENFORCEMENT
AGENCY
ASIAN
CONTEXT
The effectiveness of any law enforcement agency depends on its
officers and their ability to gain the
support
and cooperation of the
public they serve. In almost all societies, the public tend to form an
image of the police service from the observed behaviour of police
officers. Where the projected image is not congruent with the actual
behaviours of the police officers, the credibility of the law
enforcement agency would be in doubt.
Both the internal as well as the external environments of the law
enforcement agency have impact on the image the agency creates.
While the officers belonging to the agency may have little control
on their external environment, they can influence their internal
environment. The organizational climate provides a descriptive
measure of this environment as perceived by the officers, whilst
job
satisfaction may provide the effective and evaluative measure of this
environment on the job.
Aresearch study was undertaken to examine the organizational
climate in the law enforcement agency in Singapore; to determine
the level of
job
satisfaction among the officers of the agency; and to
relate organizational climate to the level of
job
satisfaction.
While Tagiuri', Joyce and Slocum-, Field and Abelson>, Litwin
and Stringer- define organizational climate in terms of perception
of internal environment, Smith, Kendal
and
Hulin>, view
job
satisfaction as the feelings of employees
about
their jobs. Over the
years, a number of instruments have been developed to measure the
organizational climate and
job
satisfaction.
Quite a number of studies have been carried
out
by various
researchers to examine the climate and
job
satisfaction levels in law
enforcement agencies across the cultures and countries. Slovaks,
*The views expressed in this paper do not reflect the views of the Police
Force. Findings are purely of research interest.
352 October 1985
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