Pointillist Gets Highest Score Possible in Strategy Criterion.
INTERNET BUSINESS NEWS-(C)1995-2020 M2 COMMUNICATIONS
Pointillist[R], an award-winning provider of customer journey analytics software, has announced that Forrester Research has named it as a provider of The Forrester Wave(TM): Journey Orchestration Platforms, Q2 2020, the company said.
The Pointillist Customer Journey Analytics platform supports a comprehensive approach to customer journey management. By aggregating customer data from any source, Pointillist enables CX, analytics, customer care and marketing teams to work together to design, monitor, analyze and orchestrate omnichannel experiences.
Among the 11 vendors evaluated, Pointillist attained the highest score...
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