The Reorganisation of Local Offices

AuthorW. B. Cowie
DOIhttp://doi.org/10.1111/j.1467-9299.1950.tb02771.x
Published date01 December 1950
Date01 December 1950
The
Reorganisation
of
Local
Offices
A
CASE
STUDY
IN
THE
MINISTRY
OF
NATIONAL
INSURANCE*
By
W.
B.
COWIE
THE
Ministry
of
National Insurance, work out the organisation of the
Ministry,
created in
1944,
is still a com- to devise all the procedures for operating
paratively new Department.
It
is charged the Schemes, and to secure the
premise0
with
the duty
of
administering three and the staff necessary for their
Acts-the
Family Allowances Act of operation.
ORGANISATION
OF
A
LOCAL
OFFICE
0.C.‘
BEFORE
GROUPING
swr
FINANCE,
ES’UBLlSIDIEllT
&
OFFICE
SrnVICES
SECTION
(3
Clerks)
Clerk
%Mral
Finanow
k
Lstnbliahment
ktles.
Clark
kssistance
with
above.
Postal
Draft
{iriting.
Clerk
Pypine.
Telephone.
1
CONIRIBIITIONS
SECTION
(b
Clerks]
General
duties
in conrection
nth
Contributions,
Public
F%CcFtlGn.
ek.
I
RLCCRDS
SECTICN
(3
Clerks)
Post
Opening
h
Distribution.
Indexing
and
Filine.
3ocumentation.
Initial
Erqir
Fonns
.
Close
of
Clain
hc
ti
on.
Custody
of
P.ri
c
lainis.
BENZFITB
SECTIGN
(7
Clerks)
?
Clerks
Hating
Of
Sickness
oemrit
clabls.
1
Clerk
Rating
of
Injuq
L’aterni
ty
,
Industrial
Diaablemeut
and
Death
Bemiits.
1
Clerk
Fonslons
end
FmAly
Allow-
ances
Work.
2
Clerks
Computing.
Custody
of
Live
c
laima
.
1
Clerk
Tracing
and
Linking.
Scheduline.
June
1945,
the Industrial Injuries Act
of
July
1946
and the National Insurance
Act
of
October
1946;
the Family Allow-
ances Scheme came into operation on
August
6th,
1946,
while the appointed
day for the introduction
of
the other
Schemes was July 5th,
1948.
These Acts
were drafted in broad terms and it was
necessary therefore in
less
than four years
to
prepare the subsidiary detailed legis-
lation required for the new Schemes, to
The Ministry has a comparatively
small headquarters responsible
for
policy
and planning, and a large executive
organisation. Part of the latter is located
in Newcastle and from there the Family
Allowances Scheme is mainly operated.
The other Schemes are operated through
about
1,OOO
local offices situated through-
out the country according to the
needs
of
the public. There are about
22,500
staff
in the local offices, which
are
grouped
*
Reprinted
from
0
and
M
Bulletin,”
Vol.
5,
No.
2,
with
the
kind
permission
of
the
Conmller
of
H.M.
Stationery
Office.

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