The starting block: enterprise (business) intelligence – evolving towards knowledge valuation
| Date | 01 July 2006 |
| DOI | https://doi.org/10.1108/03055720610703560 |
| Pages | 267-277 |
| Published date | 01 July 2006 |
| Author | Annie Green |
| Subject Matter | Information & knowledge management |
KNOWLEDGE VALUATION
The starting block: enterprise
(business) intelligence – evolving
towards knowledge valuation
Annie Green
George Washington University, Washington, DC, USA
Abstract
Purpose – This paper proposes a logical starting point to valuing knowledge within the context of
the business enterprise.
Design/methodology/approach – The methodology or approach to knowledge valuation is
derived from empirical research based on a framework of intangible valuation areas (FIVA). The key
valuation components of FIVA are used as the basis for the evolution of an enterprise knowledge
valuation system (KVS).
Findings – The findings of the paper are that, fundamental to implementing a KVS is the leveraging
of the current enterprise environment, to uncover the intelligence that currently exists so as to make
decisions and act on those decisions. This paper presents the first layer of a conceptual model that
supports the development of a KVS that leverages the current enterprise environment and integrates
existing systems development methods and techniques in its approach to KVS creation and
implementation.
Originality/value – The conceptual model – KVS Building Blocks – integrates fundamental types
of models with each other to provide a holistic approach to implementing knowledge valuation in an
enterprise environment. The first block in the KVS Building Blocks establishes a journey to
identifying the data and information enterprise stakeholders need represented in a language they
understand, to build a foundation that supports the capability of enterprise stakeholders to value
knowledge within their enterprise.
Keywords Knowledge managementsystems, Information management, Business enterprise,
Intangible assets,Asset valuation
Paper type Conceptual paper
Introduction
If there is any property that a theory of cognition must explain it is how intelligence is
actually possible. To be intelligent is to be able to do things, to wit, to exploit knowledge to
attain whatever goals the organism has at the moment (Newell, 1990, p. 158).
To survive today’s ongoing changes, we must be prepared to reconsider the very
models on which our obsolete organizations are based (Toffler, 1980).
Companies are faced with the dilemma of how to capture and institutionalize
knowledge such that they “maximize human potential , resulting in stronger
competitive advantages and customer connections” (Koulopoulos, 1997). Becoming a
Smart Company means ferreting out the many ways in which simple changes can
amount to quantum improvements (Ko ulopoulos, 1997). Fundamental is th at
knowledge management (KM), like other complex organizational activities, cannot
deliver business results without a plan (Tiwana, 1999).
The current issue and full text archive of this journal is available at
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The starting
block
267
VINE: The journal of information and
knowledge management systems
Vol. 36 No. 3, 2006
pp. 267-277
qEmerald Group Publishing Limited
0305-5728
DOI 10.1108/03055720610703560
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