TTEC Holdings to Acquire Public Sector Citizen Experience Platform.
MANews-(C)2009-2021
US-based customer experience technology and services provider for CX solutions TTEC Holdings, Inc. (NASDAQ: TTEC) has signed an agreement to acquire certain citizen experience and smart city assets of Faneuil, Inc. a wholly owned subsidiary of ALJ Regional Holdings, Inc. (NASDAQ: ALJJ), the company said.
TTEC said its global scale and digital CX solutions, combined with Faneuil's deep state and local government expertise, positions the company as the public sector's premier CX provider.
The combination of TTEC Engage, TTEC Digital, and the Faneuil assets will better enable TTEC to address fast-growing public sector opportunities related to mobility, fleet management, congestion management, health...
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