Twilio Conversations creates cross-channel connections with customers at scale.

TELECOMWORLDWIRE-August 14, 2019-Twilio Conversations creates cross-channel connections with customers at scale

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Twilio (NYSE: TWLO), the cloud communications platform, has announced Twilio Conversations, an API that enables developers to build conversational experiences for their customers across multiple messaging channels, the company said.

Integrating various messaging channels and maintaining the infrastructure to support group messaging and cross-channel conversations presents a complicated technical challenge for businesses. Twilio Conversations removes the complexity from the development process by allowing developers to leverage one unified API to scale group conversations across SMS, MMS, Chat and WhatsApp. To learn more, visit www.twilio.com/conversations.

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