No. 33-1/2, December 2011
Index
- Beyond usage: measuring library outcomes and value
- Developing a writing group for librarians: the benefits of successful collaboration
- Conducting meetings in the change process. Approaches of academic library directors in the United States
- The Library School: empowering the sustainable innovation capacity of new librarians
- New cost accounting models in measuring of library employees' performance
- The concept of user satisfaction in archival institutions
- Thinking beyond quality: meeting the challenges of reliability analysis in library management
- The relationship between academic library usage and educational performance in Kuwait
- A joint university library: vision and reality
- Polish‐Norwegian cooperation on strategies for regional libraries
- Merging publishers' and libraries' institutional interests through business modelling