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Angry Scottish £400-a-night Caledonian Sleeper passengers 'can't wash or go to loo'

Document Cited in Related
Vincent
Published date14 April 2024
AuthorJohn-Paul Clark
Publication titleEdinburghLive (Scotland)
Travellers setting off from Inverness Station towards London at 8:30pm on Friday, 12th April, discovered as they boarded that there would be no water in some private sleeping compartments

As a result, they were denied use of showers and toilets throughout their journey to Euston Station, London. 81 year old Ian Barratt, who was making his way back to Maldon in Essex with his wife following a three-day trip to Inverness, told us that by breakfast time he was "unshaven, unwashed and thirsty."

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Unsurprisingly, passengers had to be directed down lengthy corridors to reach communal facilities, with several expressed dissatisfaction about having to trek several hundred yards along a narrow passage.

Despite their discomfort, passengers were given only spring bottled water as a make-do solution. Ian recalled: "Embarrassed staff, willing and helpful though they were, suggested that passengers could use the few general passenger toilets situated on the express, but for some people that required a long trek along a narrow corridor on a train which stretches several hundred yards in...

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