Your World of Legal Intelligence
 United Kingdom | +44 (0) 20 7284 8080

ASDA staff told embarrassed mum to 'leave store' while shopping for a birthday cake

Document Cited in Related
Vincent
AuthorBeth Lindop
Published date25 June 2022
Publication titleEdinburghLive (Scotland)
Leanne Hampson, 39, had visited the supermarket to shop for a birthday cake alongside her four-year-old son Alfie on Thursday (June 23), when staff approached them in the aisle

Trying to complete her shopping, Leanne shared how Alfie suffers from glue-ear, a condition which causes the middle of the ear canal to fill up with fluid.

Using a hearing aid and also undergoing tests for ADHD, Alfie, who can be "quite loud", had begun to make some "loud screeching noises" while the pair were in the store.

READ MORE - Edinburgh financial advisor embezzled £170k from vulnerable OAP with dementia

However, despite his condition, Leanne claimed that a security guard had told her to "either leave the store or control her child", leaving her humiliated.

Visiting the Greyhound Retail Park store in Chester, the mum explained she had "never been so ashamed in her life", and told the ECHO:

"When I was at the checkout, the security guard came over to me. I wanted the ground to swallow me up. I've never been so ashamed in my life."

On their way out of the ASDA, Leanne shared that they were forced to have a second interaction with the security guard, who gave Alfie a high-five at the exit, commenting, "aw see, you can be quiet".

Hitting out at the treatment they received, the family stated that the chain should have given more consideration on how to treat people with disabilities.

She said: "The whole experience was an absolute shambles. It's awful to be discriminated against, and I want to make people aware that people have disabled children in this day and age, and it's hard work. For a giant superstore like ASDA, they should be used to this, and for the security guard to come over to me in front of other people - it's embarrassing and quite shocking.

"I'd like them to just keep an open mind in future and...

To continue reading

Request your trial

VLEX uses login cookies to provide you with a better browsing experience. If you click on 'Accept' or continue browsing this site we consider that you accept our cookie policy. ACCEPT