Families 'stand in circles crying' at airport after planes take off without them

Published date14 April 2024
AuthorSusie Beever
Publication titleEdinburghLive (Scotland)
The pandemonium was attributed to the ongoing construction work aimed at creating a new security hall, which led to severe bottlenecks and disarray. Birmingham Airport has since issued an apology for the fiasco that particularly affected families with young children

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Among those caught up in the turmoil was Slawomir Adamczyk, who, along with his partner Agnieszka and their three kids aged 15, seven, and two, missed their Ryanair flight to Malaga. The family from Burton-on-Trent experienced significant distress, with Slawomir recounting to Stoke on Trent Live how his daughter and youngest son were reduced to tears by the ordeal.

"My daughter was in tears and she had a few situations at school and I had thought this will do her really good and her mental health good," he shared. "My little son was crying for an hour in the queue, I have never faced anything like it. It's the moral loss and the mental loss, the other families were standing in circles crying."

The Easter Sunday chaos at Birmingham Airport saw passengers, including Slawomir and his family, stuck in snaking queues, forced to listen to the final call announcements for their flights without being able to board. "There was a lot of people around very annoyed and wound up," Slawomir recounted, reports the Mirror.

"Five to six flights had a final call, if you imagine five to six flights were going through it was kind of a bottle neck. No-one was moving forward."

The airport, which is currently undergoing construction for a new £50m+ security hall set...

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