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Furious couple say Edinburgh hotel was cancelled and re-advertised at higher cost

Document Cited in Related
Vincent
Published date21 June 2022
28-year-old Megan Green and Stuart McFarlane were planning a trip to the capital to see the Eagles concert on June 23

After booking the rooms at the Cairn Hotel in Edinburgh at the beginning of April they were shocked when they received emails just days before they were planning to travel telling them that the rooms had been cancelled.

READMORE: Hero nurse gets hitched in Edinburgh after winning dream wedding contest

They phoned and spoke to the hotel's manager, Graham, who told them that the rooms had been cancelled so the hotel could fix the smoke alarms in the building. However, the two say that nothing was ever directly communicated to them despite having the rooms booked for more than two months.

Later that day, they checked the hotel and saw that rooms were still available, but for far more than they originally paid. Their £115 and £130 rooms had now shot up to an eye watering £490 each.

The entire situation has left their holiday plans in chaos, with the expensive concert tickets already paid for and nowhere to stay in Edinburgh, they are forced to make desperate last minute arrangements to save their trip.

We spoke to Stuart, who said: "We haven't received any apology or indeed direct contact from the hotel on this whole matter, other than the phone calls which Megan and I initiated over it. That's been one of the main areas of frustration with...

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