No. 33-3, February 2012
Index
- Myths and realities of digital reference services. Perspectives of libraries from developing countries
- User satisfaction surveys as decision making resources at the University of Bologna
- Aspects regarding the application of the quality principles in the university library
- An analysis of service quality in academic libraries using LibQUAL scale. Application oriented approach, a case study in Mashhad University of Medical Sciences (MUMS) libraries
- Focusing on the human resources in academic librarianship:an outlook from Serbia
- Bibliometric practices and activities at the University of Vienna
- Case study on digital library's user viscosity in Chongqing University Library