No. 74-4, December 2008
Index
- Chronicle of the Institute
- Citizen perceptions of road smoothness: evidence from New York with implications for comparative performance measurement
- Convergence without diffusion? A comparative analysis of the choice of performance indicators in tax administration and social security
- Critical Book Review: Christopher Pollitt, Time, Policy, Management: Governing with the Past Reviewed by Fabio Rugge
- How to attract and retain the best in government
- Measuring and monitoring outputs in social care: the problem of measuring quality
- Perceived efficacy and citizens' attitudes toward welfare state reform
- Reality is merely an illusion, albeit a persistent one: introduction to the performance measurement symposium
- The intricate implementation of performance measurement systems: exploring developments in professional-service organizations in the Dutch non-profit sector
- The training of civil servants in the Slovene state administration: issues in introducing training evaluation
- Tsunami engulfs Sri Lankan governance