No. 20-2, April 2012
Index
- What do teachers think about quality in the Spanish university?
- Leadership and quality management. An analysis of three key features of the Greek education system
- Health care management courses in Greek universities. A first attempt to establish factors affecting satisfaction
- Perceptions of international students on service quality delivery in a Malaysian public university
- An empirical study of state university students' perceived service quality
- Implementing a quality management framework in a higher education organisation. A case study