No. 5-1, March 1997
Index
- Beyond service quality dimensions in higher education and towards a service contract
- Service quality in education: a student perspective
- Multi‐models of quality in education
- Assuring quality in Access Courses ‐ the authorized version
- The academic quality audit of an Asian postgraduate university
- Internal academic quality audit in UK higher education: part II ‐ implications for a national quality assurance framework